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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

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Responses May April March
1 Extremely likely 35 44 41
2 Likely 9 4 6
3 Neither likely or unlikely 1 1 1
4 Unlikely 0 0 1
5 Extremely unlikely 3 0 0
6 Don’t know 0 0 0
       
Summary Scores      
Positive 92% 98% 96%
Negative 6% 0 2%
Neutral  2% 2% 2%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

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