Welcome to Our Practice

If you are finding it hard to cope and need to talk to someone during the Coronavirus crisis call The British Red Cross on their Coronavirus support line on 0808 196 3651 (calls are free and confidential between 10am and 6pm everyday.)

For more information visit https://www.redcross.org.uk/



If you have symptoms associated with coronavirus including a new continuous cough, a high temperature or loss or change to your sense of smell or taste, you are advised to stay at home for at least 10 days. PLEASE DO NOT COME TO SURGERY. Do not book a GP appointment or attend your GP Practice.

Hands, face, space banner

Due to the coronavirus outbreak, how you contact us for appointments will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Please note there are no pre-bookable appointments.

Your GP practice is open and if you need to see your GP, please ring us first on 0151 944 1066 or contact us using eConsult via the pop-up below. The GP will then assess if a face-to-face appointment is required. Click here to see our opening hours. 

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

If you are waiting for a check-up, please be assured we will be in touch

Appointments are being delivered face-to-face (only after prior telephone triage by a doctor), online and over the telephone.
  Measures are in place to keep you safe from infection during your visit to the surgery.

We politely request that all patients wear a face mask/face covering when entering the surgery.


The GPs are unable to provide exemption letters with regards to face masks. For more information please see below.

Got symptoms, isolate and book a test

If you have symptoms associated with coronavirus including a new continuous cough, a high temperature or loss or change to your sense of smell or taste, you are advised to stay at home for at least 10 days. PLEASE DO NOT COME TO SURGERY. Do not book a GP appointment or attend your GP Practice. Do not use public transport or taxis. Do not go to work, school or public places. Do not just present yourself to any GP surgery or hospital without seeking advice first.

Use the NHS COVID-19 app or visit https://www.gov.uk/get-coronavirus-test to book a COVID-19 test.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you cannot go online, or are advised to do so by the online service. 

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus


If a sick note is needed in relation to Coronavirus, patients can download and submit the letter below to their employer. The practice will not provide a medical certificate for patients requiring self-isolation for coronavirus.

Request for medical certification from absence of work related to the Covid-19 pandemic

It is now mandatory to wear facial coverings on public transport. To find out;

  • when you can take your mask off
  • to learn about different types of masks
  • how to be safe wearing a mask
  • if you’re exempt from wearing a mask

Please click the link below;


Exemption cards or badges from wearing a face mask/ face covering

Some people can’t wear a face mask or covering because of a disability or severe distress

Some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign.This is a personal choice, and is not necessary in law.

Those who have an age, health or disability reason to not wear a face covering should not be routinely asked to provide any written evidence of this. Written evidence includes exemption cards.

The link below provides Learning Disability Exemption Cards, Autism Exemption Cards and Parent and Child Exemption Cards. Download the PDF below to print your exemption card

Face Covering Exemption Cards

Alternatively, you can visit https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own to find out more.


For repeat medication requests you are able to request in the usual way via:
- The postbox on the front door
- The prescription box within the foyer

The usual 48 hour rules apply.

To collect your prescriptions:
- If you do not have a nominated chemist (which we do recommend) you can still attend the surgery to collect your prescription.

For guidance on self-isolating please see this leaflet.

For more information https://www.nhs.uk/conditions/coronavirus-covid-19/


The surgery website is an effective way of giving our patients access to help and the latest information 24 hours a day, seven days a week. It contains complete information about all the services we offer. It also details how the practice is organised and introduces our doctors, other medical and administrative staff and describes their various responsibilities.

Latest News

COVID-19 Vaccine

COVID-19 Vaccine

(15 Dec 2020)

The NHS will get in touch when it's your turn to be vaccinated

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Christmas Bubble

Christmas Bubble

(03 Dec 2020)

The festive period is an important time for many people of all faiths and none who come together over the holidays. The UK Government and Devolved Administrations recognise that people will want to be with their friends and family over Christmas, particularly after an incredibly difficult year. For this reason, the government is changing some social contact restrictions for a short period of time between 23 and 27 December.

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Travelling Home from University?

Travelling Home from University

(26 Nov 2020)

Are you travelling home from University between 3rd and 9th December. Click to find some more information.

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Stay safe and avoid waiting in emergency departments

Stay safe and avoid waiting in emergency departments

(23 Nov 2020)

People who need urgent NHS care across North Merseyside are being asked to contact NHS 111 before attending an emergency department. NHS 111 will direct people to the most appropriate health service which may include a walk-in centre, GP practice, pharmacy or hospital. If patients are assessed as needing to attend a hospital emergency department then they will be given a booked time slot. People should still dial 999 as normal in a medical emergency.

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