Welcome to Our Practice

The surgery website is an effective way of giving our patients access to help and the latest information 24 hours a day, seven days a week. It contains complete information about all the services we offer. It also details how the practice is organised and introduces our doctors, other medical and administrative staff and describes their various responsibilities.


Moore Street Surgery is not booking direct face-to-face appointments. To avoid disappointment please do not queue outside of a morning. All appointment requests will be triaged by a clinician over the telephone. Please avoid trying to book routine appointments at this time.

We politely request that all patients wear a face mask/face covering when entering the surgery.

If you have symptoms associated with coronavirus including a new continuous cough, a high temperature or loss or change to your sense of smell or taste, you are advised to stay at home for 7 days. PLEASE DO NOT COME TO SURGERY. Do not book a GP appointment or attend your GP Practice. Do not use public transport or taxis. Do not go to work, school or public places. Do not just present yourself to any GP surgery or hospital without seeking advice first.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you cannot go online, or are advised to do so by the online service. 

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus

If a sick note is needed in relation to Coronavirus, patients can download and submit the letter below to their employer. The practice will not provide a medical certificate for patients requiring self-isolation for coronavirus.

Request for medical certification from absence of work related to the Covid-19 pandemic


For repeat medication requests you are able to request in the usual way via:
- The postbox on the front door
- The prescription box within the foyer

The usual 48 hour rules apply.

To collect your prescriptions:
- If you do not have a nominated chemist (which we do recommend) you can still attend the surgery to collect your prescription.

For guidance on self-isolating please see this leaflet.

For more information https://www.nhs.uk/conditions/coronavirus-covid-19/

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