NHS Friends and Family Test

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment. Your feedback will help NHS England to improve services for everyone. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

It was introduced in 2013 and asks patients whether they would recommend hospital wards, A&E departments and maternity services to their friends and family if they needed similar care or treatment. This means every patient in these wards and departments is able to give quick feedback on the quality of the care they receive, giving hospitals a better understanding of the needs of their patients and enabling improvements.

For more information about the NHS Friends and Family Test (FFT) visit https://www.nhs.uk/using-the-nhs/about-the-nhs/friends-and-family-test-fft/

We would be very grateful if you could take the time to complete this short survey and return it to us by leaving a copy at reception.