Thursday, 06 January 2022

Here to Help You

People in Sefton are being urged to continue to seek medical treatment if they need urgent help. Health leaders at NHS South Sefton and NHS Southport and Formby Clinical Commissioning Groups (CCGs) want to reassure residents that the NHS is still here for you.

General practice, pharmacies, NHS 111 and accident and emergency departments in the area are open for those who need them, and extra measures have been put in place to ensure it is safe for patients to attend. Most GP practices and hospitals have now set up new systems offering telephone or video consultations to patients as an alternative to face to face appointments.

If you need urgent medical help, use the NHS 111 online service. If you cannot get help online or need help for a child under the age of five, call 111. If it is a serious or life-threatening emergency, call 999.

Anyone with coronavirus symptoms - a high temperature or a new, continuous cough – who needs medical advice, should use the dedicated NHS 111 COVID-19 service online. You should only call NHS 111 if you can’t get help online, as their phone lines are very busy at this time. Please do not go to your GP practice or community pharmacy.

Dental practices are not currently offering routine dental treatment but are able to triage and offer advice and prescriptions if needed. If an appointment is needed, this will be arranged at an urgent dental centre. If you need urgent dental treatment contact your dental practice by phone first. If you can’t contact them or don’t have a dentist, go online or call NHS 111.


Content provided by NHS South Sefton Clinical Commissioning Group (CCG). For more information, please visit