Information for Carers

Sefton Carers Centre has launched a new helpline for unpaid carers to get support and advice. The new number, 0151 288 6086, went live yesterday, 3 June 2020, and works alongside the centre’s existing methods of contact.

The helpline is open Monday to Friday, between 10am and 3pm, with the option for an evening call back for carers who are busy during the day.

Carers can also email:

It is important to let your GP Practice know if you are caring for someone. At Moore Street we keep a register of carers. If you are unsure whether you are registered as a carer with us please feel free to download this Carer Referral Form and either post it to us or hand it in at reception.

Completing and returning this GP Carer Questionnaire will also help us to assess and accommodate your needs as a carer.

For more information please visit 

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent Watch this video on: caring for a parent at home.
  • Telling people Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.
  • Taking a break Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.
  • Housing and carers Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.


Contact Carers Direct

0808 802 0202

Helpline Information


Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.