We have a team of fully trained personnel who are available to arrange appointments, deal with enquiries and support your doctors. Any information you give to any member of staff is treated in absolute confidence.
Practice management is in the care of Mrs Helen Shillcock who may be able to help you with any administrative or non-medical aspect of your health and treatment, or to discuss with you any suggestions or complaints. Our assistant manager, medical secretary, administrative team and reception manager/receptionists are also available to help you.
Our practice nurse, Sister Dawn Rigby, deals with most treatment room conditions, chronic disease management, minor surgery, cervical cytology, family planning, child health surveillance, immunisation and travel advice.
Our two Health Care Assistants, Mrs Jane Marshall and Mrs Samantha Twidale, are available to provide phlebotomy (blood taking) services, new patient and routine health/weight checks, blood pressure monitoring and B12/Pneumo/Flu Jabs. We also have practice phlebotomist (blood taking), Angela Orme.
Our district nurse team is based at Bootle Health Centre and lead by Care Manager Sister Nicola Johnston. Their telephone number is 0151 922 7753.
Other Health Professionals include health visitors who are closely involved in the health care of patients, particularly children. A midwife attends the surgery for one session a week to look after our pregnant ladies.
Dr Helen Mercer MBChB (Liverpool 2002), BSc Hons Pharmacology (2001), MRCGP, DRCOG, DFSRH (Female)
Dr Jackie Anten MBChB, MRCGP, DRCOG, DCH, DFFP (Female)
Advanced Nurse Practitioner
Sister Yvonne Sturdy
Sister Dawn Rigby RGN
Health Care Assistants
Jane Marshall (HCA)
Samantha Twidale (HCA)
Angela Orme (Phlebotomist)
Receptionists and Admin Staff
Tracey Smith - GP Assistant
Irene Baxter - Admin
Nicola Dunn - Secretary
Karen Radford - Admin
Angela Matthews - Reception Manager