You Said...We Did

We really value feedback from our patients, whether it’s through, Practice Surveys, Health Watch Surveys, NHS Website, The Friends and Family test, the practice feedback forms are available at reception or online;

www.moorestreetsurgery.nhs.uk

And we really do listen.  We will add regularly to this page to let you know changes were made as a result of your suggestions.

January 2020

  • It was difficult to get through on the phone in the morning...

We have installed another phone line

  • Hard to get an appointment when ringing in the morning...

We now release appointments at 6:30pm online the night before

  • More access to appointments...

Reception staff will advise you of the appointments available on the “7 day access” service which Monday-Friday 5pm-8pm, Saturday & Sunday 10am-1pm at Litherland Town Hall.